Open Windows 10 Device Manager by pressing Win+X (Windows logo key and X key) at the same time and clicking Device Manager. In Device Manager window, expand the categories and locate the device that you wish to update the driver for. Oct 11, 2018 - Admins struggle with the latest Windows 10 1809 patch on some HP. Called 'WDF_Violation', referring to the Windows Driver Framework.
'A Conexant audio device could not be found' error after SSM.exe spends over 15 minutes attempting to silently install the Softpaq, I have a 1040 G3 M5R97AV I am building a new Windows 10 1803 image and SSM hangs trying to install the latest Conexant audio driver. I did run the HP Software Download Manager today and verified it was actually the latest available version and it was. On another system that had the same driver installed on 1709 and was later upgraded to 1803, the driver and Bang and Olufsen software remained installed, but on new 1803 installations, it won't install.
It breaks so badly that the generic audio driver that works is removed/broken and the Conexant drivers fail to install. This leaves the system with no audio at all and the speaker icon with a red X. I see 2 recent posts on other sites reporting the same issue on Lenovo and other HP PCs. I reinstalled the OS, removing the Conexant drivers from SSM and the sound works with the generic drivers, but the Bang and Olufsen software and sound optimization is lost.
Any ideas for a fix? Hello Joe, that's quite a challenge you've had and you've done some extensive troubleshooting. Thanks for your tag. See below the input from the consultant. #### Windows 10, version 1803, April 2018 Update, 'Redstone 4', build number 10.0.17134 It appears that Windows 10 1803 is not compatible with existing installation package of Conexant HD Audio Driver.
Possible resolution You may try to install manually latest audio drivers below. However, I would first install manually chipset drivers. Version: 10.0.2636.101 Rev.Q Release date: Jan 29, 2018 File name: Conexant - MEDIA - 3/23/2018 12:00:00 AM - 2.5.0.8 Conexant - MEDIA - 4/7/2018 12:00:00 AM - 8.65.220.53 ####. Still not working. I tried another 1040 G3 and this time right licking to update the driver from device manager failed. I then downloaded the HP driver from here: I installed it through the GUI and it looked like it worked, because the audio icon came back and sound returned, but then the error 'A Conexant audio device could not be found. The application will now exit.'
The sound the failed again and the red x returned to the volume icon. I tried downloading the driver from Microsoft catalog and imported into WSUS, but it wasn't detected as needed. What else can be done? I should note that the issue that I am having is on an 840 G4, installing sp87533 with the following command: setup.exe -s -lC: CNXTHDASup.log -RCSF. The only errors I see in the log are: Error: StartService: GetLastError = 1056 then a few more lines down. GetLastError = 2 The SMSTS log shows the following: Command line setup.exe' -s -l:C: CNXTHDASup.log -RCSF returned Process completed with exit code Failed to run the action: 840G4 conexant audio driver.
This is usually caused by a problem with the program. Please check the Microsoft knowledge base to determine if this is a known issue. Let me know if you need more details. Edited Jun 11, 2018 at 18:53 UTC.